Frequently Asked Questions
Here's what travelers have asked, with answers from Aura Hotel Times Square staff.
General Enquiries
When is check in/check out time?
Check-in is at 4pm and Check-out is at 11am.
What is the minimum age to check-in?
At Aura Hotel Times Square we welcome all kinds of travelers, from families, couples to people coming for business to NYC, however in order to book a room and check-in there has to be in your party at least one person who is 21 years old+..
Is Breakfast Available at the Hotel?
Yes, breakfast is available to add to your reservation, either as à la carte or as a package per person. Breakfast is served by The Long Room, a restaurant and bar next door to the Aura Hotel.
Is there Wi-Fi?
Yes, we offer complimentary wi-fi to our guests throughout the building and in our lobby.
Is there Valet Parking?
Parking is self-parking for $75/night pre-tax.
Does Aura Have a Fitness Center?
Yes, Aura's Fitness center is newly renovated and equipped with new Peloton machines.
What is Included in the Destination Fee?
Our destination fee is $35 per night and includes Wi-Fi and a welcome drink (one drink per person and two maximum per reservation) at The Long Room, our next-door neighbor.
Note: Includes two drink coupons for a glass of wine, beer, or a soft drink.
Are Rollaway Beds Available?
No, unfortunately Aura Hotel does not have any rollaway beds on property.
Do the Rooms have Mini Refrigerators?
Yes, we do offer mini fridges for an additional charge.
Is the Hotel Smoke Free?
Yes, Aura Hotel is 100% smoke free.
Can I Bring my Pet?
Yes, we love pets ! For your furry friend to stay, we require a $150 fee per pet per stay - pet bed and bowls provided! Maximum 2 pets per room.